The 鈥嬄槎乖� Essex County District School Board (GECDSB) offers technical support for any Board issued device or application such as Edsby, Brightspace, Microsoft Teams, Microsoft Office 365, etc.
Brightspace for teachers
Check out the instructional videos and tutorials for teachers to help set up eLearning courses using the Brightspace learning management system.
Edsby for parents
Edsby for parents allows you to stay involved with your child's education. Learn how to use this online platform to view your child's attendance, classroom schedule, activities and more.
Logging in to Edsby for parents, staff and students
Please refer to the below image for guidance on how to access Edsby. Parents will use the first log-in, while staff and students (using [email protected]) are to log in through O365.
Troubleshooting technical issues
Check out these videos to help troubleshoot any technical issues that you may be facing. We've organized the content based on the device to make it easier for you to find the help you need.
Working on an iPad |
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If you're having trouble accessing any software or applications from an iPad, check out these support videos: |
Working on a PC |
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If you're having trouble accessing any software or applications from a PC, check out these support videos: |
Working on a Chromebook |
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We've made a video to teach you how to . |
Get support
If you have a technical issue, please contact us at [email protected] and explain the issue. In your email, please include your name, student User ID, school name, grade and phone number so we can contact you.